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So Disappointed!
I offered the saber on Xmas eve, it was perfectly working : sounds and lights were looking great. BUT the following morning, after my son had reloaded / recharged it for an hour, it did not work anymore, although nothing happened to it: it did not fall or was not touched during the reload. I wrote 5 days ago to "contact us" but no reply from you so far. I am looking forward to your reply. What is the process to have the saber fixed or to get my money back ? Regards, Florentine Valton

The real deal!
Shipping time was around 2 weeks. originally ordered the Duox with the standard RGB blade, but after doing some research, I wish I got the Neopixel…I emailed them and they responded within 12 hrs and were able to help me change my order! The 11 sound fonts/blade effects/ignitions/hilt quality are all really nice! Was unsure about what I would receive, but such a cool product and I will be back for more with ArtSabers! Really wonderful first saber purchase experience!

Satisfaction achieved
It’s a great item. Bigger than I expected which I’m glad about. My only complaint is that it gets hard to choose which color you want at times but I’m glad the option for all colors is there

Preis Leistung stimmt! price agrees to performance
Wir haben zwei Schwerter mit normaler Klinge zum kämpfen gekauft und sind bisher sehr zufrieden. Sehr wertig und stabil, der Hersteller gibt ein Jahr Garantie. Die verschiedenen Einstellmöglichkeiten sind zunächst etwas verwirrend aber nach dem zweiten, dritten Mal hat man es raus. Klare Kaufempfehlung. We bought two swords with a normal blade to fight and are very satisfied so far. Very valuable and stable, the manufacturer gives a year warranty. The different adjustment options are a bit confusing at first, but after the second, third time you have it out. Clear purchase recommendation.