FAQs

All prices are in USD. If you want to pay with your local currency please use Rapyd Payments at checkout.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 5-15 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at artsabers@gmail.com.

We offer a 100 % money back guarantee if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund. Cancellation Fees - ranging from 5% to 10% of the total cost when you cancel an order or you need to send a product back for a refund. ARTSABERS, incurs non-reversible fees for being able to take your order so if you change your mind and need to cancel the transaction, ARTSABERS does not get these fees back. Please make sure you want the product before committing to the purchase.

Cancellation Fees - ranging from 5% to 10% of the total cost when you cancel an order or you need to send a product back for a refund.  Please read the details when checking out carefully, and before you can confirm your purchase, it will require you to check a box to acknowledge that you understand cancellation/restock fees. ARTSABERS, incurs non-reversible fees for being able to take your order so if you change your mind and need to cancel the transaction, ARTSABERS does not get these fees back. Please make sure you want the product before committing to the purchase.

If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at artsabers@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-10 business days.

Absolutely! We are here to help you. Please send us an email to artsabers@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.